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Equipped Solutions

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Everything posted by Equipped Solutions

  1. I'd like to second the suggestion above, and also remove the Ask.com junk bar suggestion as well. It is possible for Support.com to NOT screw up a perfectly good product? I haven't seen it happen yet....
  2. POSSIBLE RESOLUTION I added the blocked Heur.Agent/Gen-FakeIE to the allow list in SAS - started IE8 and disabled a few of the add-ons in IE - like Google SideBar, Google updater, and a few others that seemed unnecessary. Sorry I can't be more specific, as I wasn't paying real close attention as I was disabling them. Also, I went to the Advanced tab in IE's Internet Options and clicked "Restore Advanced Settings" and "Reset.." to assure everything is set at default. Closed IE8, removed the Heur.Agent/Gen-FakeIE from the Allowed/Trusted list in SAS preferences. Assured realtime protection is still enabled in SAS. Now IE8 opens up fine without any warning or blocking of Heur.Agent/Gen-FakeIE. Hopefully this will help the others having this issue. My guess is it's an add-on for IE8 that is either infected or a False Positive. Just wish I paid closer attention to which ones I disabled. (DOH!)
  3. Same here on Win XP Pro SP3 machine. I have update 7995/5807 dated 11/28/2011 on Vista and Win 7 machines on same network as XP problem machine, and they are running IE8 without any problems. (Haven't come to grips with IE9 yet) Wondering if it truly is a false positive....
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