I tried the trial version, liked it, and upgraded to the 2-user Lifetime Professional version. I installed it on my desktop as the user and my laptop. A few weeks later, a message popped up on my desktop that there were updates to install. When I attempted to proceed, I received the message that only an Adminstrator can install updates. (I am the only person that uses either computer) So I logged in as the Administrator. But SAS was not listed as being installed so I installed it as an administrator, including the updates. Then I logged back in as the User. Again, the message about updates being available but not allowing me to install them.
Then I fire up my laptop. The same message about updates. This time a new window pops up and says it's downloading a list of updates to choose from. The next day and the list is still empty. It never does list any updates.
What can I do to resolve these problems?