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EvanJM

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About EvanJM

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  1. EvanJM

    Rootkit

    Thanks for the help. I just submitted the Customer Support Request and I will post the results.
  2. EvanJM

    Rootkit

    How exactly do I start my computer in safe mode? And how do I get out of safe mode afterwards? I only have my laptop so I dont want to mess up anything accidently. Heres my latest scan log. The same viruses keep appearing everytime I do a scan even though I reboot my laptop to remove them when prompted by SAS. I stopped the scan after it finished with the registry items because I have over one hundred thousand files which usually come up clean. SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 07/19/2010 at 01:03 AM Application Version : 4.40.1002 Core Rules Database Version : 5226 Trace Rules Database Version: 3038 Scan type : Complete Scan Total Scan Time : 00:06:46 Memory items scanned : 567 Memory threats detected : 0 Registry items scanned : 7213 Registry threats detected : 54 File items scanned : 113 File threats detected : 0 Rootkit.TDSServ HKLM\SOFTWARE\TDSS HKLM\SOFTWARE\TDSS\connections HKLM\SOFTWARE\TDSS\connections#7e72e91c HKLM\SOFTWARE\TDSS\disallowed HKLM\SOFTWARE\TDSS\disallowed#trsetup.exe HKLM\SOFTWARE\TDSS\disallowed#ViewpointService.exe HKLM\SOFTWARE\TDSS\disallowed#ViewMgr.exe HKLM\SOFTWARE\TDSS\disallowed#SpySweeper.exe HKLM\SOFTWARE\TDSS\disallowed#SUPERAntiSpyware.exe HKLM\SOFTWARE\TDSS\disallowed#SpySub.exe HKLM\SOFTWARE\TDSS\disallowed#SpywareTerminatorShield.exe HKLM\SOFTWARE\TDSS\disallowed#SpyHunter3.exe HKLM\SOFTWARE\TDSS\disallowed#XoftSpy.exe HKLM\SOFTWARE\TDSS\disallowed#SpyEraser.exe HKLM\SOFTWARE\TDSS\disallowed#combofix.exe HKLM\SOFTWARE\TDSS\disallowed#otscanit.exe HKLM\SOFTWARE\TDSS\disallowed#mbam.exe HKLM\SOFTWARE\TDSS\disallowed#mbam-setup.exe HKLM\SOFTWARE\TDSS\disallowed#flash_disinfector.exe HKLM\SOFTWARE\TDSS\disallowed#otmoveit2.exe HKLM\SOFTWARE\TDSS\disallowed#smitfraudfix.exe HKLM\SOFTWARE\TDSS\disallowed#prevxcsifree.exe HKLM\SOFTWARE\TDSS\disallowed#download_mbam-setup.exe HKLM\SOFTWARE\TDSS\disallowed#cbo_setup.exe HKLM\SOFTWARE\TDSS\disallowed#spywareblastersetup.exe HKLM\SOFTWARE\TDSS\disallowed#rminstall.exe HKLM\SOFTWARE\TDSS\disallowed#sdsetup.exe HKLM\SOFTWARE\TDSS\disallowed#vundofixsvc.exe HKLM\SOFTWARE\TDSS\disallowed#daft.exe HKLM\SOFTWARE\TDSS\disallowed#gmer.exe HKLM\SOFTWARE\TDSS\disallowed#catchme.exe HKLM\SOFTWARE\TDSS\disallowed#mcpr.exe HKLM\SOFTWARE\TDSS\disallowed#sdfix.exe HKLM\SOFTWARE\TDSS\disallowed#hjtinstall.exe HKLM\SOFTWARE\TDSS\disallowed#fixpolicies.exe HKLM\SOFTWARE\TDSS\disallowed#emergencyutil.exe HKLM\SOFTWARE\TDSS\disallowed#techweb.exe HKLM\SOFTWARE\TDSS\disallowed#GoogleUpdate.exe HKLM\SOFTWARE\TDSS\disallowed#windowsdefender.exe HKLM\SOFTWARE\TDSS\disallowed#spybotsd.exe HKLM\SOFTWARE\TDSS\injector HKLM\SOFTWARE\TDSS\injector#* HKLM\SOFTWARE\TDSS\versions HKLM\SOFTWARE\TDSS\versions#/tdss2/crcmds/init HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys#start HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys#type HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys#imagepath HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys#group HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\Enum HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\Enum#0 HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\Enum#Count HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\Enum#NextInstance HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys\Enum#INITSTARTFAILED
  3. EvanJM

    Rootkit

    Hi, I've been using SAS for a few years now and I think it's a wonderful program. A while ago my laptop got infected with Rootkit TDSServ malware things (not sure what they are) and everytime I do a scan they pop up. I need help to remove them or help finding the infected files so I can delete the infected files manually. Any help would be appreciated.
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