Boober

" I have done all of these before. First I had problem of SAS freeze my computer after hibernation and someone recommend me to do number 2. It works, it stop freeze my computer after hibernation. For number 1. I've tried it, and yeah it works. SAS can starts properly." No, from my quote I meant that I have the hibernation freezing problem before. Then, someone suggest me to turn off automatic update of SAS and the problem gone. I'm trying to say that I have tried #2 of your suggestion before I post this question. Sorry for my bad grammar. In fact the freezing problem also happened after hibernation, but I can still run task manager and terminate SAS and restart it manually.(it's like when starting windows with MBAM, I must run task manager and terminate SAS to make windows continue running) If I don't have suggestion #2 in place, I can't do anything even moving my cursor. For your number 1 suggestion, I done it before I ran SAS, I disabled malwarebytes and re-enable it after SAS has finished launching. However, I still thinking about changing to spybot. I agree that spybot is incomparable to SAS but there are no conflict with spybot. If I'm running MBAM and Avira premium already, can I change to spybot. Today, I scan my computer with SAS and there are 0 threat. Moreover, SAS didn't block any spyware about 3 months. Only SAS found is cookies, which spybot also detected. So, if I can't run SAS pro, I think I will change to spybot. What is your opinion, is it better if I change, or just remove SAS/MBAM from startup and start it manually?

I have done all of these before. First I had problem of SAS freeze my computer after hibernation and someone recommend me to do number 2. It works, it stop freeze my computer after hibernation. For number 1. I've tried it, and yeah it works. SAS can starts properly. However, I think the problem comes from conflict of MBAM, SAS and Avira themselves. I thought that disabling malwarebytes from start up don't work because I've seen SAS started on tray and I run malwarebytes, then SAS freeze my computer. After that, I use task manager to terminate SAS and window can work properly. Then, I came post here that it won't work, SORRY for that, my mistake. When I remove Avira, the problem gone. I can start SAS+malwarebytes However, MBAM+SAS is not strong enough. For solution, I think I must choose one on start up, malwarebytes or SAS, but it would be best if I can run all these on my windows startup.

Hello, today I start my computer and it happen again. The problem still not solve. Any ideas? If it can't be solved. I think I'll change it into Spybot. Someone says that if I had Avira, just use spybot is ok. NO need for SAS pro.

I'll try it. It would take sometime to check, since it doesn't always happen when I open the computer. Thanks a lot siliconman. By the way, I have Avira personal (free one), not premium. However, I think I would upgrade it since premium one has proactive technology.

Sorry for late reply. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 14:54:55, on 26/9/2553 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe D:\Program Files\CPE17AntiAutorun1400.exe D:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Program Files\VisualTaskTips\VisualTaskTips.exe C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Bonjour\mDNSResponder.exe D:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe C:\Program Files\Avira\AntiVir Desktop\avshadow.exe D:\Program Files\PC Tools Disk Suite\DSService.exe D:\Program Files\ESET\ESET Smart Security\ekrn.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe C:\Program Files\Java\jre6\bin\jqs.exe D:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe c:\PROGRA~1\mcafee\siteadvisor\mcsacore.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe C:\Program Files\Norton Safe Web Lite\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe D:\Program Files\PC Tools Firewall Plus\FWService.exe C:\WINDOWS\system32\IoctlSvc.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe D:\Program Files\Spyware Doctor\pctsAuxs.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe D:\Program Files\Mozilla Firefox\firefox.exe C:\PROGRA~1\Crawler\CToolbar.exe D:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\Network Associates\Common Framework\UdaterUI.exe C:\Program Files\Network Associates\Common Framework\McTray.exe D:\Program Files\Internet Download Manager\IDMan.exe D:\Program Files\Internet Download Manager\IEMonitor.exe C:\WINDOWS\system32\taskmgr.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe D:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about: R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscoetrade.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60049 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - D:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: &Yahoo! 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Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\Microsoft Office\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - D:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe O23 - Service: PC Tools Disk Suite (DiskSuiteService) - PC Tools Software - D:\Program Files\PC Tools Disk Suite\DSService.exe O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - D:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe O23 - Service: ESET Service (ekrn) - ESET - D:\Program Files\ESET\ESET Smart Security\ekrn.exe O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - 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Reply to siliconman I use 32-bit Black XP service pack 3 with 2 GB of ram. I have latest version of SAS pro and startup with real-time protection(all update during startup disabled). Moreover, I use Avira personal and Malwarebytes pro with realtime. Did Pagefil.sys means page file that use as a program memory? If you mean page file, I spare 3GB for it. Remember, this problem occur for sometimes not everytime I start my computer, or run the program. One of my friend use Avira premium, malwarebyes pro, SAS pro and comodo firewall, which I will install the combination like him, but SAS problem makes me can't do that.(I'm not sure of my friend's RAM). Thanks for help, (If you wanna hijack this log. Tell me)

Sometime SAS freeze computer when window start. The reason I know this because when I start the window and it freeze, I have to restart my computer by press the power button. When I start again, I quickly run task manager and terminate SAS before it can start on system tray. And the solution for the problem is go to startup manager and disable it. Then enable it again, and the program will work fine in next start. Moreover, sometime when I run SAS manually, it also freeze window running programs and programs that are going to run. Such as I run SAS, and run mozilla firefox. I wait for five minutes and nothing happened(except SAS is on the tray but it won't respond when I right-click it). Then I run task manager and terminate SAS in process bar. Everything will come back to work fine. i have Avira, malwarebytes and Tuneup Utility on my computer. I don't think the problem comes from programs conflict because one of my friend use Avira, SAS, malwarebytes, comodo firewall and Tuneup Utility on his computer. My question is " Is there any solution that can make SAS not freeze my computer? " Thanks,

Thanks for help, When I encounter this problem I uninstall SAS and when I restart my computer, my computer freeze. Then, I enter safe mode to install it and my computer can work properly again(with SAS). I also disable first chance prevention. I ran SAS with Malwarebytes-antimalware. And I'm going to install comodo firewall and BOclean. If this firewall can work with SAS, I will install free avira next. I think if I can't fix this, I just won't hibernate. Thanks again

Hello, I need help here. After I hibernate my computer and resume windows again. The computer freeze and it can only use old opened program before hibernation. When I launch new program, it can't run up, even I open my documents, my computer or other thing else. I can run task manager and kill SAS and its update process and my computer come back to normal. After that, I launch SAS again and program will not load. It will display splash screen and computer will be freeze again until I run task manager and kill it. If I restart my computer, it will hang on start up. When programs are starting, I can't run task manager. I solve this problem by going into safe mode and reinstall SAS, which I have to waist a lot of time. Anyone, have idea to make SAS can continue working after resuming window from hibernation????