I've sorta got the same problem. It started to do the update to the new version then quit. Wiped out the
main program. So I got the new version from the web-site but it won't install without uninstalling the
previous version. So I got your uninstall from the forum's FAQ. It ran and rebooted my system. Now your
software directory is gone but must have left something in the registry. The new version still won't
install without uninstalling the old version and the uninstaller can't read the MSI to uninstall it.
Any further suggestions?
I did submit this to support but thought that maybe someone else knew of something to do.