I have been using SAS Pro for years. I do a quick scan daily. Yesterdays scan and all previous scans went fine. However, todays scan scanned for 30 minutes and when it gets to the following file:
it locks up/freezes the entire system. It requires a reboot to continue using windows. It appears to be a registry file or likely a windows driver in a backup folder.
I am using Windows 7 64 bit. SAS is version 4.33.1000, Core 4584, Trace 2396.
After rebooting, scanning again and locking up on the same file, I did a system restore back one day before the previous scan that last completed without problems. I did another scan and again it stopped and locked up when it scanned on that file. I took one further step and booted in safe mode and did a scan in the 'Windows\winsxs\backup' folder and scanned the entire folder where the file in question is. It was able to scan without issues in safe mode. I am guessing there was something added in the latest definition updates that did not exist yesterday. I am not having any other issues with the pc. I am not sure the purpose of that file in question but after doing a system restore, it appears it must have existed yesterday also when the previous scan completed without issues. It looks to be a backup of a windows system file possibly based on the folder it is in.
At this point I can't use SAS as intended without restricting that entire folder from being scanned or scanning in safe mode. Both are a temporary fix but clearly something else is the problem that did not exist yesterday.