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About rmlake13

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  • Birthday 11/01/1987

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  1. This seems to be detected when the exe extension in the registry still has some entries left by the infection. If you open regedit and navigate to HKEY_CLASSES_ROOT and find the .exe extension and the exefile entry in the list and compare it to the entries in the registry file you obtained before to fix your exe problem. There will probably be some extra entries or entries that need to be removed. If you don't have the registry file still, here's how it should look: [HKEY_CLASSES_ROOT\.exe] @="exefile" "Content Type"="application/x-msdownload" [HKEY_CLASSES_ROOT\.exe\PersistentHandler] @="{098f2470-bae0-11cd-b579-08002b30bfeb}" [HKEY_CLASSES_ROOT\exefile] @="Application" "EditFlags"=hex:38,07,00,00 "TileInfo"="prop:FileDescription;Company;FileVersion" "InfoTip"="prop:FileDescription;Company;FileVersion;Create;Size" [HKEY_CLASSES_ROOT\exefile\DefaultIcon] @="%1" [HKEY_CLASSES_ROOT\exefile\shell] [HKEY_CLASSES_ROOT\exefile\shell\open] "EditFlags"=hex:00,00,00,00 [HKEY_CLASSES_ROOT\exefile\shell\open\command] @="\"%1\" %*" [HKEY_CLASSES_ROOT\exefile\shell\runas] [HKEY_CLASSES_ROOT\exefile\shell\runas\command] @="\"%1\" %*" [HKEY_CLASSES_ROOT\exefile\shellex] [HKEY_CLASSES_ROOT\exefile\shellex\DropHandler] @="{86C86720-42A0-1069-A2E8-08002B30309D}" [HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers] [HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PEAnalyser] @="{09A63660-16F9-11d0-B1DF-004F56001CA7}" [HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PifProps] @="{86F19A00-42A0-1069-A2E9-08002B30309D}" [HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\ShimLayer Property Page] @="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"
  2. You can also try TDSSKiller from Kaspersky. The TDSS rootkit has similar symptoms and the scan only takes a minute or so. If it finds something and fixes the problem then you don't have to worry about using combofix. Here is a link to download the exe for TDSSKiller. This is the link for the instructions if you'd like them.
  3. Right click and check for updates might not update that version of SAS's application. I've seen several people that got stuck on that version because it didn't seem to show the application updates. Does your SAS version still show 4.34.1000? If so, you may need to uninstall SAS by using the appropriate uninstaller at https://www.superantispyware.com/supportfaqdisplay.html?faq=47. Once the uninstaller has rebooted the machine you can download the latest version here.
  4. I installed on Win XP SP3 by having the installer of the new version remove the old version. It asked me for the activation code and says it's fully licensed with lifetime subscription. Everything else including scanning also appears to work fine.
  5. Thanks! It worked perfectly!
  6. I just downloaded the video driver for your laptop and when I run the file it looks like it unzips the files into the folder C:\dell\drivers\R191214 by default. If you've downloaded the installation file from the Dell website for the video drivers and run it before, look for this folder and see if there is a setup.exe and run that, it should install your video drivers.
  7. No, that shouldn't be a problem It sounds like the video and audio drivers may not be installed. Did you download the drivers for audio and video off the page for your service tag? http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=08W&l=en&s=bsdv&ServiceTag=9SD9MC1&SystemID=Latitude%20D620&os=WW1&osl=en&catid=&impid=. If so, some of the dell drivers don't install the actual drivers when you open the downloaded application, sometimes they just extract the installation files to another folder usually in C:\dell. If you're unsure what folder it may be in, just run the original installer from dell again and it should show where it will extract the files to during the process. Also, when all the drivers have been installed there shouldn't be anything left under other devices or with yellow question marks, is there anything else listed under other devices?
  8. Recently I've tried to manually update definitions on two different computers that aren't connected to the internet. I can't remember if I've ever tried using the manual updater before on a 64-bit system, but one system was vista 64-bit and the other was win 7 64-bit. In both occasions, immediately after double-clicking the exe I receive a message that it is unable to locate a valid installation of SUPERAntiSpyware. Does the manual definition updater not support 64-bit installations?
  9. rmlake13


    Also, you might try and open your hosts file in notepad and see if there are any entries in there that say google.com or similar. Here is a list of operating systems and where to find the host file in each.
  10. I like all the updated icons and how everything is laid out on the main page. Looking forward to installing and using the new version!
  11. rmlake13


    On the FAQ page it says SAS will work in 32-bit mode under 64-bit versions of windows, is this not referring to the application?
  12. rmlake13


    I thought since releasing the version with the SuperSetup installer that installed either 32 or 64 bit that SAS was a native 64-bit program on 64-bit systems, is this not the case?
  13. rmlake13


    https://www.superantispyware.com/supportfaqdisplay.html?faq=6 This FAQ topic still says that 64-bit native drivers will be available later this year.
  14. I installed SAS 4.44.1000 on Win XP x86. Installation, scanning, and real-time protection all work successfully.
  15. I'd be interested as well, I've got a few machines mostly XP SP3 x86, and a couple Win 7 x64.
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