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SUPERsupport

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  1. SUPERsupport

    Stop scan from deleting passwords every time?

    What you did was correct, not deleting cookies will ensure that your passwords are not deleted.
  2. SUPERsupport

    SAS cycles on and off

    Hello Mac 29, Thank you for contacting us! I recommend you uninstall the software, reboot your PC, and reinstall the software. If you have issues uninstalling you can use the guide linked below: https://www.superantispyware.com/supportfaqdisplay.html?faq=47
  3. SUPERsupport

    www.csclips.club

    Hello Oliver, Thank you for contacting us, I recommend you refresh chrome by doing the following and seeing if the issue continues after doing so: Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example). Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settingssection is visible, as shown in the example below. Next, click on the Reset browser settings button. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
  4. SUPERsupport

    Windows 10 wont update to Creators, due to SAS

    Hello Leifan, Please open a ticket with us by clicking here
  5. SUPERsupport

    Windows 10 wont update to Creators, due to SAS

    Have you tried to boot into Windows 10 Safe Mode with Networking and attempt to update through Safe Mode? Press Windows logo key Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button in the lower-left corner of your screen, then select Settings . Select Update & security > Recovery . Under Advanced startup, select Restart now. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
  6. SUPERsupport

    Windows 10 wont update to Creators, due to SAS

    Run the update troubleshooter found in this link. Select Download troubleshooter for Windows 10 to run the check. https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
  7. SUPERsupport

    Windows 10 wont update to Creators, due to SAS

    If SUPERAntiSpyware has been removed, you have ran that reg script and rebooted and the issue remains, I recommend using the guide linked below and seeing if that helps, using Method 2. https://appuals.com/fix-windows-creators-update-fail-error-0xc1900208/
  8. Deleting cookies doesn't necessarily mean it logs you out of websites, you can always log yourself out. The cookies are being found and removed, as far as your issue is concerned you can resolve it yourself by logging out of the websites you wish to logout of yourself. This is not a SUPERAntiSpyware related issue. The detections you are seeing are just cookies. Cookies are not blocked by SUPERAntiSpyware because they are required for most web functionality. Cookies will come back every time you surf the web, and can be cleaned by running a Quick or Complete Scan. If you'd like to learn more about cookies, check out this link: http://www.allaboutcookies.org/
  9. Hello Debbie, Can you please copy and paste some of the most recent scan logs from SUPERAntiSpyware so we can see what is actually being detected? You can find your scan logs in this directory: C:\Users\”USERNAME”\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs You'll need to replace "USERNAME" with your Windows user name.
  10. SUPERsupport

    Windows 10 wont update to Creators, due to SAS

    Hello Pythagoras, Thank you for contacting us! Please run the following registry script answering Yes/Accept to any prompts. After doing so reboot your PC, does it fix the issue? http://cdn.superantispyware.com/downloads/jan2018_avcompat_key.reg
  11. Hello Coover, I suspect since you previously had a SUPERAntiSpyware process running in the background (Something that needs a reboot after uninstalling the software to remove) that process was conflicting with the new installation and a simple reboot was needed to clear it out. You will not encounter this issue with future updates.
  12. Hello Coover, Have you tried rebooting your PC and trying again after a fresh reboot? If that does not work, please boot into Windows 10 Safe Mode and attempt the installation. If you are unsure how to boot into Windows 10 Safe Mode you can use the directions below: Press Windows logo key Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button in the lower-left corner of your screen, then select Settings . Select Update & security > Recovery . Under Advanced startup, select Restart now. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
  13. SUPERsupport

    SAS Stopped Working

    Hello Tazmo, Thank you for contacting us! Please open your copy of SUPERAntiSpyware and try check-marking this box under the Troubleshooting section of the Help and Information section of SUPERAntiSpyware: Safe Mode Scan Let me know if this fixes issue.
  14. SUPERsupport

    Chromium browser

    Hello Slick, Thank you for contacting us, please open a support ticket by clicking HERE for assistance on this matter.
  15. SUPERsupport

    How do I stop the "product update"-popup ???

    Hello Tigurinn, The software has a free update available to its engine, all you need to do is click where it says "Update Now" for the notification to go away.
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