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Samantha83

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About Samantha83

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  1. Samantha83

    Trojan.Agents. detected

    Thank you! I'll keep checking SAS for updates. (I've been so nervous about this, I completely forgot to have coffee today!) *Edit* Update 9778 has just been released. It seems to have taken care of things.
  2. Samantha83

    Trojan.Agents. detected

    Ok, thanks! I just removed a tracking cookie. So just to be sure, those Trojans that still show up in the scan are really and truly false positives? I don't know why the update worked for some but not for everyone... You're fabulous, btw!
  3. Samantha83

    Trojan.Agents. detected

    You mean to uncheck them in the boxes that show up after the scan? (Sorry, this is all slightly over my head.)
  4. Samantha83

    Trojan.Agents. detected

    Thanks for helping me, SouthernKitty, xo The SAS 9777 update has been installed, but I'm still seeing the same Tojans...two of them at least. (I'll take another look.) This is what shows up (even after the update) Core Rules Database Version : 9777 Trace Rules Database Version: 7589 Trojan.Agent/Gen-Siggen HKLM\System\CurrentControlSet\Services\ASWFSBLK C:\WINDOWS\SYSTEM32\DRIVERS\ASWFSBLK.SYS HKLM\System\CurrentControlSet\Enum\Root\LEGACY_ASWFSBLK
  5. Samantha83

    Trojan.Agents. detected

    Avast! is up and running again, Malwarebytes and Spybot are clean. But even after the latest SAS updates, it's still showing the same Trojans. Should I uninstall SAS for now?
  6. Samantha83

    SAS Real Time seeing Avast as critical threat

    Even after the update, SAS is still picking up the same Trojans...maybe it will take a while for the update fix to be rolled out to everyone.
  7. Samantha83

    Trojan.Agents. detected

    Thank you so much, SouthernKitty! I think the reinstall was successful! Although I can't remember how to add the Avast! Sidebar to my desktop... This whole thing took a few years off my life, hopefully it's sorted out now.
  8. Samantha83

    Trojan.Agents. detected

    Thanks, SouthernKitty You're right. After the first SAS scan, I removed the "false positives" as well as Avast! The strange thing is that the SAS scans are still detecting the same false positives. Since Avast! was removed via SAS, could it be that there are still remnants? I'll try uninstalling via my programs. Is Avast! safe to reinstall?
  9. Same thing is happening on my computer, only Avast! Has been disabled (after I restarted via the SAS scan results).
  10. Samantha83

    Trojan.Agents. detected

    Hi, This morning when I ran my usual SAS quick scan, it showed the following results: Trojan.Agent/Gen-Siggen [1 item found] Trojan.Agent/ Gen-Agent [2 items found] Trojan.Agent/Gen-Agent-Small [2 items found] I removed and restated the computer, as directed, but they're still showing up in the complete scan...which I'm now running. Also, my Avast! Antivirus has been disabled...I can't get it going again. Right now I'm waiting for the complete SAS scan to finish. But what can I do to completely eliminate these trojans? I disconnected the computer from the Internet and currently using an iPad. Should I run complete scans of Malwarebytes and Spybot too? Thanks, - Sam
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