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  1. Last week
  2. techie2

    Something added to startup?

    PS - I also have a Professional Subscription, daily update, nightly scan in Windows 10.
  3. techie2

    Something added to startup?

    Hi all, I have also been having this issue. If this the official forum for SUPERSpyware? If it is, I am VERY surprised that they would recommend turning off all notifications! I am writing a week after the last post, and the problem has STILL not been fixed, and they want us to let our guard down to solve the issue. NOT a good solution. Surprised that a security company would recommend this. Time for a new security company?!!
  4. Earlier
  5. DC Scotland

    Something added to startup?

    Since an update to Opera a couple of days ago, I no longer have the issue.
  6. laurencelunt

    Something added to startup?

    I see what you are saying, but why do I get this message at least once, and usually multiple times, per day? I am not adding anything. I have a Professional Subscription, daily update, nightly scan in Windows 10.
  7. Nightcap

    Something added to startup?

    Just be aware that you will now never get a message, even when something - possibly malicious - is being added!
  8. crazybird

    Something added to startup?

    Wow, just saw the solution! Thanks!
  9. crazybird

    Something added to startup?

    Same thing is happening to me on two different computers. No new start up items. I think the app has a problem.
  10. I already read that SAS is no longer going to support Windows XP. However, I never read that 8.0.1024 did not support Windows XP. Right now I'm only assuming that it doesn't. So I haven't even tried to install it on my Windows XP. However, whenever I download definitions updates, I always get the heads up message that a new version is ready for install. If I have 6.0.1264 installed and version 8.0.1024 does not support Windows XP, why am I being prompted if I want to proceed with the install of the new version?
  11. Is there a way to start scheduled scans minimized?
  12. DC Scotland

    Something added to startup?

    I am having the same issue, using Windows 8.1/Opera/SAS Free. It happens on every occasion that I receive a new message notification from either Gmail or Whatsapp Web. I have reinstalled SAS, but the issue persists.
  13. GuiltySpark

    New Start Up Program Start A Scan

    This is currently being looked into https://forums.superantispyware.com/index.php?/topic/8988-something-added-to-startup/
  14. I keep getting a new scan needed because of a start up program. I would like to find out what program it is referring to. Can someone tell me how to do that? I haven't added any new programs that I can think of. I am using the paid SuperAntiSpyWare via AOL.
  15. Rachel

    Something added to startup?

    My opinion is that some programs set the startup link every time they run and this is seen as a new startup item by SAS.
  16. pam

    Something added to startup?

    I would like to add to this discussion. I changed my mail program from Outlook 2010 to Outlook 2016 when this message started. Ever time I open Outlook 2016, this message appears. If I open Outlook 2010, it does not. So it seems to be linked somehow to Outlook 2016 and the launch of it. I have just been closing the error message for now.
  17. geoff

    Something added to startup?

    Hi Johan, can you try uploading your screenshot now? Thanks, Geoff
  18. ParrotSlave

    Something added to startup?

    I posted earlier, on the 11th, after first observing the issue on the 9th. There is nothing new in System Investigator. I came up with the hypothesis that SAS was coming up with that message whenever any program is updated, possibly as a gimmick requested by their sales team--something to remind customers that SAS is "doing something"--or possibly as a way to jog lazy customers into scanning their systems manually (for our own good.) Coming back here again, I see a link to an updated version of SAS, with the recommendation to uninstall the old one first. I did that, with Revo. Then, getting ready to install the new version, I noticed something peculiar to me: the file size, 13MB, is substantially smaller than the one I had archived. (I regularly use Macrium Reflect to restore system images, and, to save time, after a restoration, I update all my programs manually whenever possible before re-connecting to the internet. My SAS folder had a SUPERAntiSpywarePro.exe that was 34.7 MB.) Sorry for my inherent paranoia, but the properties/security tab on my old file shows the signer to be support.com, and it was digitally signed on Sept. 18th. The details tab shows v.6.0.0.1264. The one via the link in this forum does not show a time for the digital signature, but it shows the signer to be AdBlocker.com, and the version shown on the details tab is v.5.0.0.1136. Instead of installing that right away, I decided to compare it with the Pro trial version available here right now for download to the general public, so I downloaded that. The version of SAS Pro on the site right now is 8.0.0.1024, and it shows a digital signature by support.com on November 15th. The differences might well be due to the fact that the link here is to a program not yet ready for release, but, lacking any other information, I decided not to install it, instead choosing the pro trial version of SAS 8.0.0.1024. It will be a day or two before I'll be able to tell if that message is coming up regularly again.
  19. denjpe

    Something added to startup?

    I'm running windows 8.1, and I have the same problem. Running version 8.0.1024 with Database Version 15156.
  20. Hawkx1

    Keeps Asking to Scan

    Every so often SUPERAntiSpyware pops up with a message saying "Startup Program Added! Please scan your computer" even when I hit the button provided or independently run a Full Scan it still comes up. Most recently today while I was running a "Full Scan" it came up twice back to back. Do I need to uninstall/reinstall the program just so the pop-up will go away?
  21. I deactivated my SAS Pro edition from my old computer. I downloaded the SAS program into my new computer and tried to enter my license number from the computer where I deactivated the SAS Pro and now keep getting a message that I have an invalid license number. Any thoughts?
  22. Johan·E

    Something added to startup?

    I already did that. The problem persists, I'm afraid
  23. MandySCG

    Something added to startup?

    Thanks for letting us know, geoff. I'm just going to leave mine checked, but not worry too much that I've got malware if I get the message again. I mean, I'll probably run the scan, but there won't be that panicky feeling.
  24. nightowl12

    Something added to startup?

    FWIW, the same issue is occurring on my Win 7 computer, using the current free version of SAS. I've unchecked the notification box Geoff referred to as well. Cheers!
  25. geoff

    Something added to startup?

    Hi Johan, sorry to hear about this. We are seeking some support on the screenshot upload issue right now . As to the persisting notification issue -- can you exit, uninstall, and reinstall the product using the latest download: http://cdn.superantispyware.com/downloads/SUPERAntiSpywarePro.exe and let us know if that fixes the problem? Thanks, Geoff
  26. geoff

    Something added to startup?

    Yes, you're right Nightcap. The dev. team is looking at a better way to present the notification so that (presumably) users won't have to turn it off. I don't have any info on when that will happen -- just passing what I've heard along. Regards, Geoff
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