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  1. Last week
  2. Hello Daniele, If you wish to send our malware Research team a sample, please use the SUPERSampleSubmit tool which may be downloaded here:SUPERSampleSubmit Sample Submission Utility
  3. After some disturbing popups i made a scan with Super antyspyware, it found tracing cookies no more. But things seems be not good, so i lauched another program and it found the GENERICTOOLS.EXE infection.. I can be in doubt about m but for sure the SAS not detrected.. i would you be noticed... about this and i would submit to you the Spyware.. but seems theres no way..? thx
  4. Earlier
  5. DooGie

    version 6.0.1264

    Thanks a lot for the help, I'll re-download and try it out UPDATE Yes fixed now, installed perfectly.
  6. SUPERAntiSpyware 6.0.1264 is now available for downloading from our main site and the update servers. Technology Changes Service release Misc. bug fixes
  7. SUPERsupport

    version 6.0.1264

    Quick update: The professional installer wizard pages were not in the correct sequence, we have updated the download on the web server to fix the issue.
  8. SUPERsupport

    version 6.0.1264

    Hello DooGie, Thank you for the details, I have forwarded this information on to our product development team.
  9. DooGie

    version 6.0.1264

    Thanks for the reply. I've used SAS for many years now and have a Lifetime Proffesional Subscription and I've always updated to new versions when they are released. With all the previous updates the option you posted above is there, however in the latest release 6.0.1264 the option to select the location you want to install to is missing and it defaults to C:\Program Files with no option to change it. I probably should have posted this in the bug reports section. I've gone back to version 6.0.1262 for now as this version installs fine.
  10. SUPERsupport

    version 6.0.1264

    Hello DooGie, The option is still available, below is a screenshot from the latest installation wizard from the free edition. All you have to do is click "Browse" to change the default installation folder:
  11. DooGie

    version 6.0.1264

    just noticed that the above version was out and gave it a tryout. Maybe it's just me but I couldn't find a way to install it to a custom directory. Previous releases there was always the option to choose the install directory but it seems to be missing in this build.
  12. SUPERsupport

    no Memory items detected

    Hello Pkir, I am not sure if I understand your question. If you are not infected with anything you will not find any items running in memory, the scan log you provided shows no detections.
  13. I have been running the program but no Memory items detected, and i have made this ealier, where a lot was detected and where I could ask for removal the items. Running firefox I have installed Ghostery superantispy.pdf
  14. yardbird

    Had to re-install SAS Pro

    Thanks SUPER !! I had 2 computers crash on the 26th. Had to re-install everything... (Thanks for the password help also! ) The system SAS icon was there like you said. 73's regards..
  15. SUPERsupport

    Had to re-install SAS Pro

    Hello Yardbird, If you have the software installed and it is running you should have the SUPERAntiSpyware system tray icon (the bug running near your clock). Sometimes you need to click the up triangle arrow near the system clock to see it.
  16. yardbird

    Had to re-install SAS Pro

    On Windows 7 Pro (SP1) 64bit ... system tray icon is missing? Looked in your FAQ's & did not see it or missed it. please advise? thanks....
  17. Frequently we here at SUPERAntiSpyware HQ still encounter users who use Windows XP and Windows Vista and we have one thing to say, its time to move on. Yes it may have served you well and change is hard but it is for the better. Windows XP extended support ended on April 8, 2014 and Windows Vista extended support ended on April 11, 2017. These operating systems are now declared end of life and unsupported by Microsoft and no longer receive regular updates. As Microsoft has stated on their website: On top of Microsoft no longer supporting Windows Vista and XP, many software vendors no longer support these operating system either. The current versions of the popular web browsers Google Chrome and Mozilla Firefox no longer support these operating systems forcing many users to use outdated versions or extremely old versions of Internet Explorer which is rife with security flaws. Not good! We recommend all users of these unsupported operating systems update to at least Windows 7, if not 8.1 and 10. This will ensure your data is more secure and less likely to be stolen or destroyed by hackers or malware infections.
  18. SUPERAntiSpyware 6.0.1262 is now available for downloading from our main site and the update servers. Technology Changes Service release Misc. bug fixes Improvements to in-product performance and quality assurance telemetry
  19. Thanks for the fast reply; ticket just opened now ( CSR00182954 ).
  20. Thank you for pointing out the typo we will fix that right away. Please open a ticket HERE so we can take a look at your update settings.
  21. mispris

    No detections ever!

    That's interesting. I just removed spyware and adware with a free program today because my computer was so slow; it found a lot of malware! But I'll keep SuperAntiSpyware on my computer for now as it has a small footprint.
  22. Hi, I'm running latest SAS Pro version 6.0.1262 on Win10 1803 - Build 17134.228. I have scheduled a (quick) scan with the option "Check for updates before scan" running once a week, but every time after the scan, there are still database updates available ... (FYI : automatic program & database updates are scheduled to run every hour). In latest version 6.01262, I noticed a little text error (see attached screenshot). Thanks for your time and suggestions !
  23. SUPERsupport

    No detections ever!

    You are most likely not infected with anything and therefore would not detect an infection
  24. mispris

    No detections ever!

    I've had paid version for several years with Win 7. Its never found an issue on my computer. Is this the norm? I do layer with an AV, Ccleaner and paid MalewareBytes.
  25. Please run our Force Update Tool It will force your SUPERAntiSpyware application to update to the latest version of the software and the latest definitions.
  26. Every time the software attempts to update itself I receive the message above. The software does not have a problem updating its spyware database.
  27. Jimoot

    Free or Trial version?

    Thanks very much, Super.
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