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  1. Yesterday
  2. I have to agree but since we are longtime users of SAS Lifetime Licenses and all and if it turns out to be great then you think they would help us as we can tell others about it, word of mouth is the best support of a product and you can take that to the BANK!
  3. Last week
  4. I think they are too busy answering questions on this forum, don't you see. LOL I'm sure glad I don't depend on this forum for life support, I'd be dead like this forum is. It's a shame.
  5. Com-on this has been going on for many months! Is it going to happen or not and if it will when? I sent my info and still silence.........
  6. Did you get my message? What information do you need?
  7. I didn't recieve a message from you here on the forums. You can also send me an email at support@superantispyware.com
  8. Unfortunately this is outside of the scope of SUPERAntiSpyware customer support.
  9. Hi there this is sally, facing error code 014-40 on my Roku. I have no idea how to face this error code and need quick fixes. suggest me friends if any kind solution related to this error code.
  10. Earlier
  11. I run a scan everyday at 2:30pm. It always finds a few hundred items. Today is 395. It's been taking a couple hours for the removal part to finish. I've been using this software for years. I used to only run it every couple of months or so and it took about 1/2 hour from start of scan to finish of removal. I can't figure out why there are so many items running daily and why on Earth it takes so very long to finish the removal. Any suggestions would be grateful. I'm running on a Dell laptop that is 4 months old.
  12. No problem. Let me know if there are any further issues.
  13. Please run our Force Update tool available at this link: http://cdn.superantispyware.com/SAS_ForceUpdate.exe
  14. I didn't receive a message, Can you resend it please?
  15. I keep getting popups saying a product update is available, but every time I try to do the update I get an error. I have tried to contact SuperAntiSpyware several times, but have not received any type of response. There used to be a link to force the update, but those links no longer work. Any suggestions?
  16. Thank you so much! Ellington (Elton) Brown
  17. Please send me an email at support@superantispyware.com and I will get this straightened out. -Support Team
  18. I am having the same problem with the exception I had two copies one is still running on one computer. Now I have a second computer. How would I go about getting a replacement key (subscription two). Thank you! Ellington Brown
  19. Hi! I would like to know, if Malwarebytes + Avast is a good option? I have Avast, but since each one detects something different, I would like to know, if it's worth having Malwarebytes + Avast? Since Avast, is objective is to find Viruses and Malwarebytes to find Malware. I know, that actually all you need is common sense + firewall, and I have that. But just want to keep my computer, a little extra safe. Moreover, i was also reading the comparison between theme here https://www.reviewsed.com/malwarebytes-vs-avast So.. Would it be a good option to have Malwarebytes + Avast as a combo? If not, which one you prefer, and why? Thank you!
  20. While doing a Critical Point Scan SAS pauses for some time on this C:\ProgramData\Microsoft\Windows\MKeeperStat\mkeeper.exe. Then carries on without finding anything. The location is not visible in Windows Explorer or Taskmanager. Scans using Malwarebytes, ESET etc do not flag anything up. I'd appreciate any help or suggestions.
  21. Unfortunately SUPERAntiSpyware is not compatible with Mac computers, only Windows at this time.
  22. The ProX version still holds perpetual licenses. Will Avira's engine run on a MacBook that has employee monitoring software and keeps track of all RAMs?
  23. Yes, you are able to move your software to a new computer by installing it on that computer, and entering your registration code when prompted during the installation process. It is not locked to the first computer you activate it on.
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