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  3. Hello, Is there a way to install SuperAntiSpyware with a batch script? if so, how can I go about it Thanks Patrick
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  5. I'm mostly just curious about why this is. When I run SAS on my laptop (quick scan, high boost), it's through in about a minute and a half, sometimes less. When my mom runs it on her laptop, with the exact same settings, it takes >30 minutes to finish. Her hard drive is a fraction of the size of mine, too! Why is it like this, does anyone know?
  6. Hi echo420x One of the administrators sent the below response (these were the exact words) - which will demonstrate that the staff at SAS staff are nothing but " selfish scumbags" Unfortunately we are not selling lifetime licenses at this time.
  7. I would absolutely love the chance to buy a lifetime key, I missed it the first time and would most likely purchase 2 straight away, at pretty much any price.
  8. Can you please send me an email at support@superantispyware with these details? I can look into this further with the team.
  9. Can you please send me the screenshot at superantispyware@support.com
  10. Every day when my legacy PC runs a scheduled scan, shortly after the scan starts (around 15 minutes) Windows Defender detects a file in 'C:\Users\****\AppData\Local\Temp' named 'AV-xxx-xx-xxx' as 'Trojan:Win32/Detplock'. This(these) file(s) seem to generate and delete itself only when SAS is doing a scan. I understand that SAS is NOT a virus, I have used it for many years and love it. Just curious as to what's up. The OS is Windows 10 Home. I have used cmd to reset Windows Defender, and this fixes the problem for a few days, but eventually again, Windows Defender will flag the file(s) above as Trojan:Win32/Detplock - https://www.microsoft.com/en-us/wdsi/threats/malware-encyclopedia-description?Name=Trojan:Win32/Detplock How do I fix this? I can provide a screenshot if needed, please let me know. Thanks!
  11. Adware.InstallCore (x86) HKU\S-1-5-21-794271060-2610708935-1304037386-1002\Software\csastats TR/Trash.Gen C:\AVENGER\UPDATER.EXE Hack.Tool/Gen-GameHack C:\PROGRAM FILES (X86)\THE SIMS 4\SP01\GAME\BIN\RLDORIGIN.DLL Alright so Obviously my the sims4 is a FP. What about the other two? Are they threats or False positives? I can't find any information on Avenger\updater.exe anywhere in the internet. Thank you in advance.
  12. I tried shutting down SAS, but the core service processor hogging continued. I had to uninstall it.
  13. Same here. This has been going on for 2-3 months now. I have to shutdown SAS (Core Service and SAS Core Service.) Win10 Ent 64 20H2
  14. I tried to message you, but the text area of the form is grayed out and cannot enter my email address. Is there another way to PM you.
  15. My issues (long runtimes) have been resolved!! The SAS Support team provided the following: 1. If you don't have your registration code....please first contact Support to retrieve it....then 2. I would recommend an uninstall and a fresh reinstallation To uninstall, please view our updated handy guide: https://www.superantispyware.com/supportfaqdisplay.html?faq=47 You can download and install from the SUPERAntiSpyware Professional installer linked below: http://cdn.superantispyware.com/SUPERAntiSpywarePro.exe During the installation process you will be prompted to re-enter your registration code Once I had done these steps....my software has been updated and my lifetime subscription is working great! But....I would bounce off SAS Support personally first. HTH
  16. could you please send me a private message with your email address and a description of your computer's hardware.
  17. This is an issue that we are looking into. Could you please send me your email address in a private message?
  18. Apologies for the delay. Are you still seeing the splash screen when launched? Or are you noticing that it is launching in the background?
  19. Unfortunately we are not selling lifetime licenses at this time.
  20. I solved the problem myself. I uninstalled SAS. Thread Closed.
  21. I updated a new free version, # 10.0.1224, Database 16577 Since then the program open on boot. I checked System Tools -> Preferences and found Show splash screen/loading window unchecked How do stop the program from opening on boot? Thanks
  22. Winver - 20H2 bld 19042.928 Disk Intel optanet+938GBHDD
  23. I am a private home user and interested in purchasing SUPERAntiSpyware - but am extremely confused with the advertising on the homepage which is only shown in terms of year/month/renewals, but no mention of a lifetime licenses - is it at all possible to purchase a lifetime license?
  24. SAS Operation has been excellent until recently. Since about 1 month ago the scanning stops and a Windows error pops up: "Windows No Disc" "Exception Processing Message 0xc0000013 unexpected parameters" Each time, the scanning stops on the same file, namely C:\ProgramData\Microsoft\Windows\MKeeperStat\mkeeper.exe At this time there have been 76000 total items scanned, with 9600 files scanned. Pressing Continue re-starts the scan and it finishes without showing any suspicious files found. Pressing "Try Again" keeps accessing my A:\ drive which is a 3.5" floppy. Each "try again" results in the floppy light coming on and starting up (no disk in the drive). So, I put a disk in A:\ and pressed "try again". This time the scan continued with no other errors or problems. So, something about mkeeper.exe and my floppy drive A:\ is causing difficulty, even though there does not appear tgo be any file or subdirectory with "mkeeper.exe" in it. There is no directory called MKeeperStat. There is no MKeeper.exe installed in the Windows Program List. Other spyware programs do not generate this Windows exception, and do not pick up mkeeper.exe. SAS scan logs show all clean scans, no problems or exceptions. Google searches reveal that mkeeper.exe is spyware and should be removed. Lately, the downloading of the current spyware database fails, and I have to use the force_update program to do a successful download. Tech support suggests running the program in safe mode, but nothing different happens. What does this Windows No Disc error mean? SAS is set to scan C:\ only, which it does with this one exception. What is the fix for this weird issue? Thanks! Laz
  25. What version of windows are you using? And what type of hard drive do you have?
  26. The last few days SAS Core Service is consistently using anywhere from 10 to 20 percent of my CPU according to my Task Manager. This has always happened occasionally, but like is said the last few days it is constant. It is noticeably slowing down my system. Any assistance will be greatly appreciated. Bob
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