Internet Explorer 8 Closes

[sOulbAit]

I am haveing an intermitting problem. When I have Internet Explorer 8 open and viewing a page, I can right click on SUPERAdBlocker icon then click on SUPERAdBlocker options and it will close Internet Explorer. A window comes up and says "internet Explorer has incountered a problem and needs to shut down.

I had this problem with the 1014 build and Installed the new 1016 build and am having the same problem. It is a 50/50 chance when I do this to where it will shut down or not shut down.

I'll keep trying diffrent things and see If I can come up with a common denominator.

It seems to be only happening on my laptop, which is 32 bit, and not on my desktop which is 64 bit.

Thanks Guys.
sOulbAit

Windows 7
Internet Explorer 8

[SUPERAntiSpy]

Let us know if you find a way to reproduce it as we will track it down and fix it.

[sOulbAit]

HI Guys:

Here is one of the error reports I found:

Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: comctl32.dll, version: 6.10.7600.16385, time stamp: 0x4a5bd976
Exception code: 0xc0000005
Fault offset: 0x00023fa2
Faulting process id: 0xef0
Faulting application start time: 0x01ca5f9b62f0ab1f
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll
Report Id: a76943e7-cb8e-11de-b238-00e0b87229ee


It seems to be doing it all the time now. Right click on SAB Icon then click on SAB Options and it crashes IE8.
I'll keep trying to work on this. If there is any info you need from me, just let me know. When it crashes, it makes about three files, I may try to find those files and send you the info in the three files.

Thanks again.
sOulbAit

[sOulbAit]

Hi Guys:

It is now doing it every time. I just tried it again and here is the report. A little diffrent from the above one:



Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: comctl32.dll
Fault Module Version: 6.10.7600.16385
Fault Module Timestamp: 4a5bd976
Exception Code: c0000005
Exception Offset: 00023fa2
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 1371416471

[Seth]

Hi.

Try resetting IE8:

1. Open Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Advanced tab.
4. Under Reset Internet Explorer Settings, click Reset.

[sOulbAit]

HI Seth:

Thanks for the idea. Gave it a try and it did not work. Same crash after resetting.

Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: comctl32.dll
Fault Module Version: 6.10.7600.16385
Fault Module Timestamp: 4a5bd976
Exception Code: c0000005
Exception Offset: 00023fa2
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 1371416471

sOulbAit

[SUPERAntiSpy]

If you reboot, are you still getting the crash?

[sOulbAit]

Yes,

This has been happening since I installed SUPERAdBlocker on your first day of release. (Latest Version)

Thanks Guys.

sOulbAit

[SUPERAntiSpy]

Yes,

This has been happening since I installed SUPERAdBlocker on your first day of release. (Latest Version)

Thanks Guys.

sOulbAit

What I am asking is have you rebooted?

[sOulbAit]

Yes, I reboot every night and about 3 to 4 times aday.

Still has the same problem after rebooting.

I just rebooted and opened internet explorer and default to the msn.com homepage. Tried superadblocker again and it worked. Then went to another page and tried it again, it worked again. Then after about the 4th page, it crashed again, and now crashes every time. I am going to try another reboot and see if I get the same response.

Thanks Guys.

sOulbAit

[sOulbAit]

(Continued from above) No luck this time. Rebooted, opened internet explorer to msn.com. tried to open the options menu again and it crashed internet explorer.

The work around is just not to open the options menu while IE8 is open.

Thanks Guys. I'll keep working on this.

sOulbAit

[sOulbAit]

PS: All the other right click selections (help, check for updates, ect) work perfectly while Internet Explorer 8 is open, it is only the SUPERAdBlocker Options selection that crashes Internet Explorer 8.

Thanks Guys

sOulbAit