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System.BrokenFileAssociation


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#1 jcb

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Posted 23 June 2010 - 09:15 PM

Several days ago, I began getting this for every scan:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/23/2010 at 04:21 PM

Application Version : 4.39.1002

Core Rules Database Version : 5110
Trace Rules Database Version: 2922

Scan type : Quick Scan
Total Scan Time : 00:20:06

Memory items scanned : 561
Memory threats detected : 0
Registry items scanned : 2286
Registry threats detected : 1
File items scanned : 9163
File threats detected : 29

System.BrokenFileAssociation
HKCR\.exe
(I deleted the tracking cookies including the flash cookies)

I thought this had been dealt with - is it really an error in the registry?

My system: Windows XP Pro, IE 8

Thank you.

#2 Seth

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Posted 25 June 2010 - 12:53 AM

Welcome to the SAS forum.

Update SAS by right clicking on the SAS tray icon and choosing "Check For Updates".

If the file in question re-appears with subsequent scans, then please post the SAS scan log for further analysis.
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#3 jcb

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Posted 25 June 2010 - 03:03 AM

1. I did a complete scan earlier tonight in safe mode, and there was only 4 cookies found...nothing else.

2. I manually updated a few minutes ago (my SAS checks for updates every 8 hours).

3. Most recent scan: Please let me hear from you; this is really worrisome. Thank you.
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/24/2010 at 10:54 PM

Application Version : 4.39.1002

Core Rules Database Version : 5117
Trace Rules Database Version: 2929

Scan type : Quick Scan
Total Scan Time : 00:16:54

Memory items scanned : 549
Memory threats detected : 0
Registry items scanned : 2286
Registry threats detected : 1
File items scanned : 8182
File threats detected : 6

System.BrokenFileAssociation
HKCR\.exe

Adware.Tracking Cookie
C:\Documents and Settings\jcb.PC272393594253\Cookies\jcb@invitemedia[2].txt
C:\Documents and Settings\jcb.PC272393594253\Cookies\jcb@specificmedia[1].txt
C:\Documents and Settings\jcb.PC272393594253\Cookies\jcb@msnportal.112.2o7[1].txt
C:\Documents and Settings\jcb.PC272393594253\Cookies\jcb@adinterax[2].txt
C:\Documents and Settings\jcb.PC272393594253\Cookies\jcb@ad.wsod[2].txt
C:\Documents and Settings\jcb.PC272393594253\Cookies\jcb@kontera[1].txt

#4 Seth

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Posted 25 June 2010 - 03:19 PM

No need to worry, as the registry item found isn't an infection.

Was the item checked off when SAS found it? If not, go ahead and put a check beside the item and allow SAS to fix it.
If it still appears, then please submit a Customer Support Request and refer them to this thread.

http://www.superanti...eateticket.html
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#5 jcb

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Posted 25 June 2010 - 03:59 PM

[quote name='Seth' date='25 June 2010 - 11:19 AM' timestamp='1277479193' post='17342']
No need to worry, as the registry item found isn't an infection.

Was the item checked off when SAS found it? If not, go ahead and put a check beside the item and allow SAS to fix it.
If it still appears, then please submit a Customer Support Request and refer them to this thread.
------------------------------------------------

I apologize, Seth, I do not know what is meant by "checked off"; I also do not know how to put a check beside the item.

Thanks. I see "Enable System File Checker" in Repairs tab; that it?

#6 Seth

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Posted 25 June 2010 - 04:20 PM

You're welcome.

When the scan completes, there will be a box to the left of HKCR\.exe. If there isn't a check-mark in that box, then left click on it and the check-mark will appear. Without that check-mark, SAS will not remove/repair the item found.
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#7 jcb

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Posted 25 June 2010 - 06:18 PM

Seth,

I was just making sure I understood what you were saying; yes of course, the checkmark is always there.
Every time I scan though, I get the same results, so apparently SAS is not removing/repairing it.
Is next step posting to the link you gave for a "ticket"?
Janis

#8 Seth

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Posted 25 June 2010 - 07:16 PM

Is next step posting to the link you gave for a "ticket"?


Yes.
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#9 blazerbob

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Posted 10 July 2010 - 01:18 AM

Yes.

I was getting this same message when I did a scan. It would not go away. My system was slow to boot and it was still getting infected by trojans.

I noticed the Windows messenger Icon in my system tray. I didn't remember installing the program.

Removing Window messenger solved all my problems.

Hope this helps.




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