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Found 5 results

  1. I took my netbook to a local computer place - they ran some scans and apparently installed your free product - and added it as a plug-in to FireFox (52.0?). I got it back and all my Firefox data is gone: all the open tabs, all the history, all the bookmarks. They claim they only ran 3 scans, and came up with one virus unrelated to Firefox. So how did SUPERAntiSpyware get in there, and how do I get my data back? Thanks.
  2. SUPERAntiSpyware 6.0.1240 is now available for downloading from our main site and the update servers. Technology Changes Service release Various bug fixes
  3. SUPERAntiSpyware 6.0.1236 is now available for downloading from our main site and the update servers. Technology Changes Added the option to allow an exception for SUPERAntiSpyware in the Windows Firewall (Help screen) Consolidate the troubleshooting options into one Safe Mode Scan checkbox (Help screen) Streamline registration code entry (Help screen) Workaround for an issue where SUPERAntiSpyware will not start if the user elects to run as Administrator under the Compatability tab Refinements to cookie scanning and detection logic Numerous small cosmetic fixes including updated copyright dates and a link to our Facebook page Misc. bug fixes
  4. Ever since the update was installed, the software crashes every night and asks to send in a crash report (which I do, but have heard nothing back). What the heck is going on? I have never had a problem with the software until this latest version. Can you help? Thanks, Joanne
  5. On startup, SAS uses over 312 MB of RAM (I tried attaching a screenshot of Process Explorer, but I kept getting an error). I really can't believe it is supposed to be doing this, but I've tried uninstalling/reinstalling, every tip and trick I could find about memory usage in the forum, and I can't get it to behave reasonably. SAS Professional ver 5.0.1146 Database ver 8424 I'm running Windows 7 Home Premium Build 7601, 64-bit AMD Athlon II X4 630 CPU 6.0 GB DDR3 RAM ATI Radeon HD 5570 Graphics card Anyone have any ideas, because I've done everything I can think of. I really don't want to have to stop using SAS