Jump to content

SUPERsupport

Administrators
  • Content count

    127
  • Joined

  • Last visited

1 Follower

About SUPERsupport

  • Rank
    Advanced Member

Profile Information

  • Gender
    Not Telling

Recent Profile Visitors

625534 profile views
  1. PrivacyGuard?

    Hello Calistogo, Our Free Edition contains a banner advertisement for Privacy Guard on the bottom of the softwares main menu. Please note an advertisement does not mean its malware, or adware. Many programs have ads in them, such as Skype or many websites you regularly visit.
  2. Constant error message during scan

    Thank you for contacting us. We have located the issue and it was an error with our morning update. We will be releasing the new update to fix the issue in less than an hour. Regards, SUPERAntiSpyware Customer Service
  3. Forum Theme

    @geoff What do you think of the theme above?
  4. Forum Theme

    If anyone has any cool dark themes that are compatible with Invision v4.2.3 link them! We are taking suggestions.
  5. Forum Theme

    I'll take a look at it with Geoff today.
  6. Hey superspy64, Thank you for contacting us about this. If you wish to send our Malware Research team a sample, please use the SUPERSampleSubmit tool which may be downloaded here: SUPERSampleSubmit Sample Submission Utility
  7. SUPERAntiSpyware 6.0.1248 is now available for downloading from our main site and the update servers. Technology Changes Service release Misc. bug fixes
  8. Checking for Definition Updates: FAILED

    If cfowler cannot update MBAM as well, it sounds like an issue with the OS and how connections are handled. Cfowler please run the Complete Internet Repair: You can download it at this link- Complete Internet Repair 3 (Build 2852) Download and run the application. When the application opens, make sure every box is checked then click 'Go!'. This should resolve the issue you have been having.
  9. How to protect your PC from Petya/GoldenEye ransomware There are two ways this strain of ransomware is infecting large businesses, governments, and other entities around the world: An attack via a vulnerable Windows Server Message Block (SMB) service which windows uses to share Files/Printers across networks. The Microsoft PxExec tool with admin credentials from target computer. These problems have been patched by Microsoft, but there are still users out there who have not downloaded the patches for their Windows Operating Systems so the ransomware keeps spreading. To fight back and protect yourself from this global ransomware attack make sure you do the following: 1) You have Windows Automatic Updates turned on and you are up to date. If you don’t have auto update on, you can download the security update for your version of Windows HERE 2) Make sure your copy of SUPERAntiSpyware is the latest edition and is current with the latest definitions. If you own the Professional Edition, make sure Real-Time Protection is enabled. 3)Backing up your computer regularly and keeping a recent backup copy not connected to any PC. We recommend using Support.com Online Backup which we offer on our online shopping cart as an optional offer when purchasing SUPERAntiSpyware Professional.
  10. Ransomware protection

    SUPERAntiSpyware Professionals real-time protection would automatically detect and delete it if ransomware got onto your system and/or tried to execute.This will happen if SUPERAntiSpyware detects the ransomware(A definition exists), as well as similar variants of the ransomware. We put in definitions daily to go after all the ransomware you mentioned.
  11. Please restore my Firefox data!!

    BlahBlah, we do not have a Firefox plug-in. It sounds like the shop you went to reset your Firefox and thus you lost all your history and bookmarks, We cannot restore these things you are requesting us to restore.
  12. SUPERAntiSpyware 6.0.1244 is now available for downloading from our main site and the update servers. Technology Changes Service release Misc. bug fixes
  13. What Are Cookies?

    What Are Cookies? Cookies are files, typically text files which are stored on a user’s device. They are made to contain data specific to the user or website, and can be accessed either by a web server or the users device. Cookies cannot themselves harm your computer in any way. Cookies allow the web server to deliver a web page “suited” to the user, or the web page itself can contain a script which is reading the data in the cookie and so is able to carry information from one visit to the website to the next website. Typically what this means is that cookies are used to remember logins and keep track of user settings on websites, this information might include the name of the site, particular products being viewed, pages visited, etc. Cookies can be used to track your movement on the Internet ONLY if a site is aware of the cookies and is designed to use the specific cookies. Because of their use in tracking online activity, many feel that this constitutes spyware. Most antispyware applications, including SUPERAntiSpyware, detect tracking cookies in one form or another. Cookies are not blocked by SUPERAntiSpyware because they are required for most web functionality. Cookies will come back every time you surf the web, and can be cleaned by running a Quick or Complete Scan.
  14. Worried about WannaCrypt Ransomware? Update your Windows OS! Home users and businesses should make sure their Windows Operating Systems and security software are updated in order to stop the spread of WannaCrypt. Make sure your copy of Windows is updated, click HERE to read Microsoft’s Customer Guidance post about this ransomware. Microsoft even took usual steps and released updates to unsupported Operating systems such as XP. From the article linked above: “Additionally, we are taking the highly unusual step of providing a security update for all customers to protect Windows platforms that are in custom support only, including Windows XP, Windows 8, and Windows Server 2003. Customers running Windows 10 were not targeted by the attack today.” WannaCrypts ransom message We at SUPERAntiSpyware stress that you also make sure you are using the latest edition of SUPERAntiSpyware, version 6.0.1240 as of this blog post with the most recent definitions AND make sure you have Real-Time Protection set to enabled. If you have your Windows Firewall disabled, immediately enable it. If you have a third-party Firewall, make sure it is enabled and the software is current.
  15. SUPERAntiSpyware 6.0.1242 is now available for downloading from our main site and the update servers. Technology Changes Service release Update corporate HQ address on the Help screen Misc. bug fixes
×