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  1. Windows 10 wont update to Creators, due to SAS

    Hello Leifan, Please open a ticket with us by clicking here
  2. Windows 10 wont update to Creators, due to SAS

    Have you tried to boot into Windows 10 Safe Mode with Networking and attempt to update through Safe Mode? Press Windows logo key Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button in the lower-left corner of your screen, then select Settings . Select Update & security > Recovery . Under Advanced startup, select Restart now. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
  3. Windows 10 wont update to Creators, due to SAS

    Run the update troubleshooter found in this link. Select Download troubleshooter for Windows 10 to run the check. https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
  4. Windows 10 wont update to Creators, due to SAS

    If SUPERAntiSpyware has been removed, you have ran that reg script and rebooted and the issue remains, I recommend using the guide linked below and seeing if that helps, using Method 2. https://appuals.com/fix-windows-creators-update-fail-error-0xc1900208/
  5. Deleting cookies doesn't necessarily mean it logs you out of websites, you can always log yourself out. The cookies are being found and removed, as far as your issue is concerned you can resolve it yourself by logging out of the websites you wish to logout of yourself. This is not a SUPERAntiSpyware related issue. The detections you are seeing are just cookies. Cookies are not blocked by SUPERAntiSpyware because they are required for most web functionality. Cookies will come back every time you surf the web, and can be cleaned by running a Quick or Complete Scan. If you'd like to learn more about cookies, check out this link: http://www.allaboutcookies.org/
  6. Hello Debbie, Can you please copy and paste some of the most recent scan logs from SUPERAntiSpyware so we can see what is actually being detected? You can find your scan logs in this directory: C:\Users\”USERNAME”\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs You'll need to replace "USERNAME" with your Windows user name.
  7. Windows 10 wont update to Creators, due to SAS

    Hello Pythagoras, Thank you for contacting us! Please run the following registry script answering Yes/Accept to any prompts. After doing so reboot your PC, does it fix the issue? http://cdn.superantispyware.com/downloads/jan2018_avcompat_key.reg
  8. Hello Coover, I suspect since you previously had a SUPERAntiSpyware process running in the background (Something that needs a reboot after uninstalling the software to remove) that process was conflicting with the new installation and a simple reboot was needed to clear it out. You will not encounter this issue with future updates.
  9. Hello Coover, Have you tried rebooting your PC and trying again after a fresh reboot? If that does not work, please boot into Windows 10 Safe Mode and attempt the installation. If you are unsure how to boot into Windows 10 Safe Mode you can use the directions below: Press Windows logo key Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button in the lower-left corner of your screen, then select Settings . Select Update & security > Recovery . Under Advanced startup, select Restart now. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
  10. SAS Stopped Working

    Hello Tazmo, Thank you for contacting us! Please open your copy of SUPERAntiSpyware and try check-marking this box under the Troubleshooting section of the Help and Information section of SUPERAntiSpyware: Safe Mode Scan Let me know if this fixes issue.
  11. Chromium browser

    Hello Slick, Thank you for contacting us, please open a support ticket by clicking HERE for assistance on this matter.
  12. How do I stop the "product update"-popup ???

    Hello Tigurinn, The software has a free update available to its engine, all you need to do is click where it says "Update Now" for the notification to go away.
  13. SUPERAntiSpyware 6.0.1258 is now available for downloading from our main site and the update servers. Technology Changes Service release Misc. bug fixes Under-the-hood changes to support future feature enhancements
  14. I thought Spyware and Viruses are the same thing? A virus is malicious code that copies itself over and over in order to do damage to your computers data while Spyware is an umbrella term used to describe a variety of threats such as Trojans, Ransomware, Keyloggers, Cookies, Worms, etc that may do damage to your PC and/or privacy but do not have the intention of totally destroying your computers data and system unlike a virus. So your telling me I need an Anti-Virus AND an Anti-Spyware? Strictly speaking, SUPERAntiSpyware© is not designed to be Anti-Virus software. We target Spyware, a focus that allows us to respond quickly to the ever-growing groups of hostile software we address, with new definitions released multiple times a day, and concentrate on the technology that targets the most common threats in the wild. There are a lot of things that are often called viruses (many trojans, worms, and so on) that SUPERAntiSpyware© will remove, but it won’t remove true viruses such as boot-sector viruses. No one security tool can catch everything out there and protect you, which is why we recommend a layered approach. We recommend if you use an Anti-Virus, you supplement it with SUPERAntiSpyware© and if you only use SUPERAntiSpyware© alone, consider getting an Anti-Virus. SUPERAntiSpyware© has been designed to be compatible with popular Anti-Virus applications such as McAfee, Symantec(Norton), Kaspersky, Bitdefender, ESET NOD32, AVG, Avast, Panda, Avira, and so on.
  15. repairing SASW

    If the issue is also affecting your copy of Malwarebytes alongside our software SUPERAntiSpyware it sounds like the issue is not with SAS but either your third party software, or your Windows Firewall settings. Please run the Complete Internet Repair tool by Rizonesoft - https://www.rizonesoft.com/downloads/complete-internet-repair/ Download, install and run the application. When the application opens, make sure every box is checked then click 'Go!'. This should resolve the issue you have been having with updating if you have a botched Firewall, or a botched Winsock, etc
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