SAS_support

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About SAS_support

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  1. Hello Incaboy, I suspect that the detections you are seeing are just cookies. Cookies are not blocked by SUPERAntiSpyware because they are required for most web functionality. Cookies will come back every time you surf the web, and can be cleaned by running a Quick or Complete Scan. If you'd like to learn more about cookies, check out this link: http://www.allaboutcookies.org/ Regards, SUPERAntiSpyware Support
  2. Hi Andy, We have disabled the offending rule. This should be updated on our early afternoon release. Regards, SUPERAntiSpyware Malware Research Team.
  3. Hello MoxieMomma, Thank you for bringing this to our attention. We have disabled the offending definition, and the afternoon release today (will be version 12081) should correct this issue. Regards, SUPERAntiSpyware Customer Support
  4. Hi Haurqermer, If you wish to submit a potential threat, you can do so directly through the SAS interface. Simply click on System Tools from the main window, then select "Submit Malware Samples". You can then either drag & drop the sample into the box, or use the "+" sign to upload it that way. As for Sourceforge, they used to be one of the few sites that did not bundle malware/junkware/riskware/adware with their software; however, since they were bought out, they've changed their tune. According to the "How to Geek" blog, they've found that Sourceforge has been taking over older accounts that are inactive and using them to peddle their pay-per-install malware. You can read more about it here: http://www.howtogeek.com/218764/warning-don%E2%80%99t-download-software-from-sourceforge-if-you-can-help-it/ While we always recommend downloading directly from the software publisher, and avoiding third-party hosts such as Sourceforge/Tucows/Download.com/FileHippo, sometimes its not possible. We work diligently to ensure our detection definitions are up to date; however, new threats and variants of existing threats are published on an almost daily basis. If there is something you're not sure about, the easiest way to submit the sample to us is through the above mentioned method. Best Regards SUPERAntiSpyware Malware Research and Customer Support