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SAS Malware Research

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  1. Happy2Save

    Hello JoJotheMonkeyBoy, Thank you for bringing this to our attention. We are currently looking into this unwanted program. What I'd like you to do is to submit a customer support ticket so we can get some more detailed information about your system in order to help remove this PUP from your system. Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  2. heuristic.backdoor.process

    Hello DxTrEm3Fx, Thank you for mentioning this false detection. I have adjusted the definition database and this file should no longer be detected as of database version 14148 (which will be released in the next few hours). Update to 14148 and scan again (a restart of SAS may be required). Please let me know if this solves your issue, or if you have any other questions or concerns. Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  3. False Positives for Renee

    Hello Miss Xie, These setup files bundle several unwanted programs along with them. In order for them to not be detected by SUPERAntiSpyware, you will need to use some other installer which does not bundle unwanted programs. Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  4. False positive: PCadB2AConverter

    Hello ivan.mataish, I have adjusted the definition database and this file should no longer be detected as of database version 14113, which will be published shortly. Please let me know if this solves your issue, or if you have any other questions or concerns. Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  5. PC Wizard systweakasp_c.exe

    Hello lascetic, After some investigation I've determined that PC Wizard should not be detected. I have adjusted the definition database and these files should no longer be detected as of database version 14068, which will be released shortly. Update to 14068 and scan again (a restart of SAS may be required). Please let me know if this file is still being detected, or if you have any other questions or concerns. Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  6. WMPPlus-2.8.exe and WMPTagPlus-2.6.exe false positives.

    Hello lascetic, Thank you for bringing this to our attention. I have adjusted the definition database and these files should no longer be detected as of database version 13474, which will be released shortly. Please let me know if you have any other questions or concerns, Gabe
  7. (Solved) Unlocker (1.9.2) - False Positive

    Hello One_II_Coding, Adware detections only let the user know that the file may display ads or have freeware bundled with it. Detections such as this do not remove the file automatically and are not displayed as critical threats. In order to no longer see this detection simply click the thumbs-up icon to the right of the detection and SAS should no longer detect the file in question. Please let me know if you have any other questions or concerns, Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  8. (Solved) Babylon Software - False Positive

    Hello Ran, Sorry about the wait - GuiltySpark was correct that the majority of the team was on holiday (myself included). I have adjusted the definition database and Babylon should no longer be detected by SUPERAntiSpyware as of database version 13263, which will be released within the next few hours. Update to version 13263 and scan again (a restart of SAS may be required). Please let me know if this solves your issue, or if you have any other questions or concerns. Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  9. Zotero standalone false positive?

    Hello wpc09, I believe I have found the cause of this false detection. I have adjusted the definition database and this file should no longer be detected as of database version 13263, which will be released within the next few hours. Update to 13263, restart SAS, and then re-attempt to install the Zotero app. Please let me know if this solves your problem, or if you have any other questions or concerns, Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  10. NSIS False Positive

    Hello MajorDude, Thank you for bringing this to our attention. I believe I have found the cause of this false detection. I have adjusted the definition database and this file should no longer be detected as of database version 13126 which was just released. Please let me know if you have any other questions or concerns, Gabe
  11. VulkanInfo false positive

    Very interesting. Try completely restarting SUPERAntiSpyware and scanning again. To fully close SAS, right-click the small bug icon on the right side of your taskbar then click exit. If these are still being detected after restarting SAS, I'd like you to submit a customer support ticket so we can get some more information and figure out what exactly is happening. Gabe
  12. VulkanInfo false positive

    Hello siliconman01, Thank you for letting us know about a possible false detection. Currently we do not detect the attached file. (note: both files attached are identical) It looks as if we already adjusted the definition database to deal with this false detection. I would suggest you update to the current database version (13045) and scan again. If these are still being detected, we can take further action to investigate. Please let me know if you have any other questions or concerns, Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  13. 'Manage Allowed Items' How does one add allowed items?

    Hello DBH, The first thing I'd like you to do is double-check the Excluded Folders in SUPERAntiSpyware to verify that the folder in question is indeed excluded. On the main screen click the System Tools button at the top, then click the Advanced Scan Settings button on the left. You should see the Modify Excluded File Locations button on the right. Is the folder in question listed in the Excluded Folders section? If not, click the Plus in the upper right and add the folder manually. Let me know if this solves your issue - if not I'll have you submit a customer support ticket and we can take a closer look at what's going on. Gabe Burch Primary Malware Researcher SUPERAntiSpyware
  14. FP report

    Hello antimalware.guy, Thank you for bringing this to our attention. Our detection of this file as PUP.DownloadSponsor seems to match the other results on VirusTotal. If you wish to keep this file and no longer want to see it detected by SAS, simply click the thumbs-up icon to the right of the detection after a scan. Gabe
  15. PCgen

    Hello waxman80014, Thank you for reporting this false detection. I have adjusted the database and this file should no longer be detected as of database version 12851, which was just released. Update to 12851 and scan again (a restart of SAS may be required). Please let me know if you have any other questions or concerns, Gabe Burch Primary Malware Researcher SUPERAntiSpyware
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