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GuiltySpark

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About GuiltySpark

  • Rank
    Volunteer Mod

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  • Website URL
    https://techstep123.co.uk/

Profile Information

  • Gender
    Male
  • Location
    The Space Between Two Points
  • Interests
    Knowledge.

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  1. Waking computer from sleep mode

    Unchecked the "wake from sleep" box in scan settings. www.superantispyware.com/supportfaqdisplay.html?faq=46
  2. Have you tried clearing your cache files? (Disk cleanup)
  3. Feature Super Anti Spyware 7.

    I can't see this coming into play without making the program slow and bloated, but you never know. The ability to send suspect files already exists. Have you checked all settings in the program? There are options for this. See above answer. There is an issue with blocking .js in that it can break website functionality, personally I'd like to see much of the JS used in websites wiped out as it slows down page loads but developers love it so they can make their sites 'look great', they could probably do the same with .CSS but aren't as skilled as they think they are. (my opinions only) I'm sure the SAS Team will look at your suggestions though.
  4. Question about recovering cookies

    I don't think you can get those back once they've been deleted. In future it may be beneficial to you to whitelist those sites you regularly login to, this should stop those cookies being scanned.
  5. Only ONE detected item

    I don't think you have anything serious to worry about, it looks like a remnant of an adware cookie hence the 'deprecated' status. You can try downloading adwcleaner to double check, remove anything you don't want by checking the files it finds; https://toolslib.net/downloads/viewdownload/1-adwcleaner/
  6. Only ONE detected item

    Can you post a full pic of the cookie(s) in question please. Thanks
  7. Only ONE detected item

    Is it only one item or is it one detection which opens up to many (probably tracking cookies)? Have you changed anything in your browser set up?
  8. How does System Investigator work?

    Yea sorry about that I am surprised though that a lot of the windows system files are rated as unknown, I would've thought they would've been accepted as known good from the start. I suppose it can be difficult when a file path is along the lines of %windows%xxx//xxxx-blah as they could be temp files and therefore possible malware but aren't they digitally signed?
  9. How does System Investigator work?

    Well that's the Up-voted comments, now where's the Down-voted comments? I know I've said plenty of crap about Adobe and their Flash Player not to mention Adobe Air. Why don't you get a full list of users comments? I'm pretty sure not too many people would've left anything.
  10. heuristic.backdoor.process

    Have you tried uploading it to VirusTotal as it may be a FP?
  11. Only 1 result after a full scan

    Depends on your browser setup and which sites you visit, some sites have no cookies others like the news sites have a ton. Your browser may also be designed to delete cookies automatically or open in private mode, either way the cookies aren't a major problem.
  12. False Positives for Renee

    I'm sure Gabe could give more details on this but 18 / 65 reputable engines detect it https://www.virustotal.com/#/file/c10cf4f651aa495e7adc05f06dcda84ace01fe5c80d21d2de5afa8ebf59c866b/detection it's not detected as a virus but a PUP (Potentially Unwanted Program).
  13. It's very difficult to know what was detected without moving that overlay box to see if it was mostly tracking cookies or if they were genuine threats (malware related), but SAS does / should have a Quarantine folder with a list of removed items so they can be restored, maybe??? www.superantispyware.com/supportfaqdisplay.html?faq=57 check the link for more info.
  14. Constant error message during scan

    Hi jadinolf You can submit the result and the team should be able to find what's causing it. Incidentally, is there anything in event viewer?
  15. Problem

    Then that's probably why nothing is getting detected, I have a similar setup with Pale Moon browser. Just make sure you are using an AV in conjunction with SAS as they may search for different things.
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