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About GuiltySpark

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  1. Constant error message during scan

    Hi jadinolf You can submit the result and the team should be able to find what's causing it. Incidentally, is there anything in event viewer?
  2. Problem

    Then that's probably why nothing is getting detected, I have a similar setup with Pale Moon browser. Just make sure you are using an AV in conjunction with SAS as they may search for different things.
  3. Forum Theme

    Not sure about cool themes for Invision but there may be something here in the demo ; https://invisioncommunity.com/files/file/8421-surface-dark/ just select the themes at the bottom of the demo, colour scheme might need tweaking though.
  4. Problem

    It could be that there is / are no problems to find. Are tracking cookies still detected?
  5. Forum Theme

    Is there a dark theme that can be selected, this new theme is a little too bland for me...too much white space.
  6. Hi Dunexx Please create a support ticket www.superantispyware.com/precreateticket.html Thanks
  7. Something Has Taken Over

    Sounds like you did a Factory Reset, this would bring back all previous files / programs that were on the system when bought new. Check your user account to see if you are classed as User, Guest, or Administrator.
  8. I have no answer to that there are too many variables that could be in place, it's something that only you can see so you would have to keep an eye on it to see if it happens again. One place to check however, is the EventViewer, this would display errors that may have occurred and might shed some light on the issue.
  9. 2 things to try. 1. Restart your computer. A simple restart can do wonders to reset things. 2. Check that the bug icon in the task bar is showing and see if you can click it.
  10. Checking for Definition Updates: FAILED

    Sorry to hear this cfowler, can you try to update via this method ; www.superantispyware.com/definitions.html Edit Seems like you posted the same thing on MBAM forums, a problem with your system or just spam??? https://forums.malwarebytes.com/topic/204129-unable-to-connect-the-service-please-help/
  11. Please restore my Firefox data!!

    Not sure what they were referring to in Firefox plugin, the only thing I can think of was the old superadblocker but I didn't think that even existed anymore (I could be wrong). If they used the SAS program however, it will remove cookies and cache files if asked to, maybe the repair shop allowed it to remove all of those without consulting you first. The chances are they are gone but there is a slim chance they are still in the quarantine ffolder of the program. How long ago did they repair your computer?
  12. Ransomware protection

    There is some protection for certain ransomware for example; www.superantispyware.com/malwaredailyfiles/2017-06-27.html In this list you can see wannacrypt.exe you may have to go through the others to see what other ransomwares are there, but these are changing daily as are the malware codes themselves so it's an ongoing process. I would wait until someone more informed answers though, as they will have more knowledge on these matters.
  13. Question on Database pdates

    The updates go out to systems before the page is updated that's all.
  14. And make sure you Backup! Backup! Backup! It saves so much hassle.
  15. A website Idea - Is it worth trying to set this up?

    Thanks for the blog mention